ESG (Environmental, Social, and Governance) Statement

Our dedication to sustainability is reflected in every aspect of our operations — from how we retrieve and refurbish trolleys to how we partner with local councils and communities for real-time recovery and waste reduction.

Environmental Impact (2024 Highlights)

– BIC…

• Recovered and recycled over:
    • 23,000 kg of metal from scrapped and irreparable trolleys
• Achieved a 25% year-over-year reduction in greenhouse gas emissions through route optimisation and vehicle maintenance
• Prevented pollution by removing abandoned trolleys from public streets, waterways, and stormwater-sensitive areas across AucklandReduced landfill impact by repairing and reusing thousands of damaged trolleys, supporting circular economy goals

Circular & Sustainable Practices

Energy Efficiency & Lifecycle Management

Community Collaboration & Rapid Response

We operate a real-time collection system by staying connected with Auckland Transport (AT), local city councils, and community groups through channels such as WhatsApp, email, and social media

ISO 26000:2010 Aligned

Our CSR practices are guided by the principles of ISO 26000:2010.